
TAX RESOURCES
Please allow 3 or 4 days after your tax return has been e-filed. If you file a paper return, please allow 4 weeks before checking your status.
What You Need
- Your social security number or taxpayer ID number
- Your filing status
- The exact refund amount on your return
How can I talk to someone at IRS?
Before you call, make sure you have all of the information that you need.
- Social Security cards and birth dates for those who were on the return you are calling about.
- An Individual Taxpayer Identification Number (ITIN) letter if you don’t have a Social Security number (SSN)
- Filing status – Single, Head of Household, Married Filing Joint or Married Filing Separate
- Your prior-year tax return. We may need to verify your identity before answering certain questions
- A copy of the tax return you’re calling about
- Any letters or notices the IRS sent you
How do you speak to a live person at the IRS?
- The IRS telephone number is 1-800-829-1040.
- The first question the automated system will ask you is to choose your language.
- Once you’ve set your language, do NOT choose Option 1 (regarding refund info). Choose option 2 for “Personal Income Tax” instead.
- Next, press 1 for “form, tax history, or payment”.
- Next, press 3 “for all other questions.”
- Next, press 2 “for all other questions.”
- When the system asks you to enter your SSN or EIN to access your account information, do NOT enter anything.
- After it asks twice, you will be prompted with another menu.
- Press 2 for personal or individual tax questions.
- Finally, press 3 for all other inquiries. The system should then transfer you to an agent.